FAQs

Will I Receive A Shipping Confirmation Once I Place My Order? 

We will send you an email approximately one day after placing your order. How Long Does It Take To Ship? We source our products globally to find the widest range of products at the most competitive prices. Products in high demand will take 2-3 weeks to arrive. 

WHY DID I ONLY RECEIVE ONE OF THE ITEMS I ORDERED? 

We obtain our products from a global network of suppliers and manufacturers, some of which specialize in specific items. Please do not be concerned if your entire order does not arrive at once. You can resolve this issue in one of two ways, as detailed below.

1. The rest of your order is being processed, and you will receive it as soon as the item becomes available.

2. We will issue you a credit note for your next purchase.

DO YOU OFFER INTERNATIONAL SHIPPING? 

We ship selected products internationally. Please message us with your inquiry. 

How Can I Get In Touch With You?

You can reach us via email at tallia@medasdistribution.com or by using the contact us form on this website or the live chat option in the lower right corner.